Please attempt to remove it using a pair of tweezers. If that does not work, please provide the order number and photos/videos. Within the warranty period, we can replace it for you free of charge.
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The SD card falls into the camera, what should I do?
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- How to connect the camera via AP config？(Configure camera)
- Why my APP does not receive a verification code？
- What should I do if I change the APP password?
- Can I change my email address?
- Does the Kinetcam APP support Alexa?
- Can we view multiple cameras at the same time by phone?
- How many users can I share the camera with?
- How to share my camera with family or friends? / Can this camera be used by multiple devices at the same time?
- Failing to scan the QR code
- Where can I get the device ID？
- Can I view the video on the computer or browser?
- How to set up wifi for the camera? Or (How to setup camera to the app) (how to add camera to the app)
- Unable to join
- Initial connection failed or wifi connection failed
- Set up Plan B
- Camera Offline (For CAM3&CAM5)
- camera shows offline and unbound
- What should I do if I changed the WiFi password/the network?
- If I have 5Ghz wifi, how to connect the camera？
- Why does my camera often show offline?
- Why do I always fail to set up wifi for the camera? and I am sure the wi-fi is 2.4Ghz.
- Will the camera record if not connected to WiFi?
- Will this be compatible with my wi-fi network band (5 GHz)?
- Live video cannot be opened
- How to guide customers to determine whether the home network is 2.4G or 5G.
- How to distinguish 5G and 2.4G networks, and find the 2.4G network to connect to.
- If the camera has noise detection?
- Can I turn off the audio on this camera?
- what should I do? The APP is making too much noise
- How to close the sound alarm?
- How to set alarm notifications
- what distance will it detect motion?
- Motion detection is too frequent, what should I do?
- Why can't the camera detect the person at night?
- Important Information for False Alarm Reduction
- Set Motion Detection Alarms
- How to view the total number of events
- How do I copy the video from the SD card recorded to my computer?
- Do we need to manually delete the video of the SD card?
- How to format the SD card?
- How to purchase cloud storage?
- The SD card falls into the camera, what should I do?
- Does this camera record continuously if I put the SD card into the camera?
- What format SD card does the camera support?
- Why the SD card can't record the video?
- How to Install microSD Card
- How to View the Captured Alarm Picture
- How to Playback the Recorded Video in SD Card
- How to format the SD card on PC
- Unable to view SD card recordings in the APP
- Why is the picture blurry?
- Choose 4K Video Solution
- Can I link 2 cameras to cover 2 separate areas?
- How much is the outdoor working temperature (minimum, maximum temperature)?
- How to set video resolution for SD card recording
- Hey, my camera was stolen from.my house and I was hoping that all my data and video is secure.
- The picture viewed on the phone is purple.
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